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Privacy Policy

SoftwarePac LLC (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by SoftwarePac LLC.

This Privacy Policy applies to our website, https://www.softwarepac.com, and its associated subdomains (collectively, our “Service”). By accessing or using our Service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.

Definitions and Key Terms

  • Cookie: A small amount of data generated by a website and saved by your web browser. It is used to identify your browser, provide analytics, remember preferences, etc.

  • Company: Refers to SoftwarePac LLC, responsible for your information under this Privacy Policy.

  • Country: Refers to the country where SoftwarePac LLC is based, which is the United States.

  • Customer: The company, organization, or person that signs up to use the SoftwarePac LLC Service.

  • Device: Any internet-connected device such as a phone, tablet, or computer used to access our services.

  • IP Address: A unique address identifying a device on the internet, used for geolocation and security.

  • Personnel: Employees or contractors of SoftwarePac LLC.

  • Personal Data: Any information that allows for the identification of an individual.

  • Service: The services provided by SoftwarePac LLC through its website and platforms.

  • Third-Party Service: Providers such as advertisers, analytics platforms, and marketing partners.

  • Website: SoftwarePac LLC’s site at https://www.softwarepac.com.

  • You: A person or entity registered with SoftwarePac LLC to use the Services.

What Information Do We Collect?

We collect information when you:

  • Visit our site

  • Register an account

  • Place an order

  • Subscribe to our newsletter

  • Fill out forms or surveys

This may include:

  • Name

  • Phone Number

  • Email Address

  • Job Title

We may also collect optional data from mobile devices for a better experience.

How Do We Use the Information We Collect?

We use your information to:

  • Personalize user experience

  • Improve our services and website

  • Process transactions

  • Respond to customer service needs

  • Administer promotions, surveys, or features

  • Send periodic communications

Third-Party Information Use

We may receive information about you from third-party services, including fraud detection tools and public social media platforms.

Do We Share Your Information?

Yes, with:

  • Advertisers and marketing partners

  • Affiliated companies and future business partners

  • Service providers (hosting, payment, email, etc.)

  • Analytics and performance partners

  • Government or legal entities, as required

Data Collection Timing

We collect data:

  • When you submit it via forms

  • When you interact with our Service

  • From third-party sources as described above

Email Communication

By submitting your email, you consent to receive emails from us. You can unsubscribe at any time via links in our messages. We do not send spam and honor all opt-out requests.

International Transfers

As a U.S.-based company, your data may be transferred and stored outside your country. By using our services, you consent to this data transfer.

Data Security

We use physical, electronic, and administrative safeguards. However, no system is 100% secure. In the event of a data breach, we’ll act promptly to mitigate risks.

Accessing or Updating Your Data

You may request:

  • Updates or corrections to your data

  • Changes to communication preferences

  • Deletion of your data (where legally possible)

We may request identity verification before processing.

Personnel Data

Employees and applicants may contact us to:

  • Update information

  • Change communication preferences

  • Access their records

This does not affect third-party data or legal obligations.

Business Transfers

In the event of a sale, merger, or bankruptcy, your information may be transferred to a new entity that agrees to this Privacy Policy.

Affiliates

We may share data with corporate affiliates, defined as entities under common control, which are bound by this Privacy Policy.

Data Retention

We retain data only as long as necessary to:

  • Provide services

  • Comply with legal obligations

  • Fulfill business and tax requirements

After that, data is deleted or anonymized.

Protecting Your Information

We use SSL encryption, secure servers, and access controls. Credit card and sensitive data are stored securely and never retained longer than necessary.

Governing Law

This policy is governed by the laws of the United States and applicable state laws.

Your Consent

By using our site, registering, or making a purchase, you consent to this Privacy Policy.

External Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices. Please review their policies separately.

Cookies and Sessions

We use cookies to:

  • Remember login sessions

  • Track usage analytics

  • Display relevant content

You can disable cookies in your browser, but this may affect functionality.

Advertising & Remarketing

We use cookies and tracking tools like:

  • Google Ads

  • Facebook Pixel

  • Remarketing campaigns

These tools help us deliver relevant ads to users who have visited our website.

Payment Information

We use secure payment gateways. Your payment data is encrypted and never stored on our servers beyond what is necessary.

Children’s Privacy

We do not knowingly collect data from anyone under 13. Parents may contact us to request deletion of children’s data.

Changes to Our Privacy Policy

We may update this policy. Any changes will be posted on this page with an updated effective date.

Third-Party Services

We may include links to or content from third-party tools (e.g., Google Maps APIs, social media, etc.). Use of such services is governed by their respective policies.

GDPR (for EU users)

We comply with the General Data Protection Regulation (GDPR), including:

  • Data access, portability, and deletion

  • Purpose limitation and minimal retention

  • Transparent processing and user rights

California Privacy Rights (CCPA & CalOPPA)

California residents have the right to:

  • Know what data we collect and how we use it

  • Request deletion of personal data

  • Opt-out of sale of personal data (we do not sell data)

  • Equal service regardless of privacy choices

Requests will be honored within one month. Please contact us below.

Contact Us

If you have any questions or concerns about this Privacy Policy:

Emailinfo@softwarepac.com

Call Us

Email Address

Office hours

At SoftwarePac LLC, we're committed to transforming businesses of every scale with innovative IT solutions

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